gee55 Platform Terms and Conditions of Use

Acceptance of Terms and Conditions

These Terms and Conditions ("Terms") constitute a binding agreement between you ("Player" or "Member") and gee55 ("Platform", "we" or "us"). These Terms govern your use of the gee55 website, mobile application, games, payment services and all features available within the platform.

By registering an account, logging in, making a deposit or using any gee55 service, you are deemed to have accepted and agreed to comply with all provisions in these Terms. If you do not agree with any part of these Terms, please stop using the platform immediately.

These Terms should be read together with our Privacy Policy and Responsible Gambling policy, all of which form the complete agreement between you and gee55.

Account Eligibility and Registration

To register and use gee55 services, you must meet the following requirements:

• Be aged 21 or above on the date of registration.
• Not be prohibited by local laws or regulations from participating in online gambling activities.
• Register in your own name and not on behalf of a third party.
• Provide truthful, accurate and complete personal information during registration.
• Not be a direct employee or contractor of gee55.

During registration, you are required to provide your full name, date of birth, mobile phone number, active email address and any other required information. gee55 reserves the right to request identity verification documents such as a MyKad or passport at any time for account verification purposes.

Account Management and Security

Each player is only allowed one registered account at gee55. Holding multiple accounts under the same individual is a serious breach that may result in all related accounts being frozen and the balances within them being forfeited.

You are fully responsible for all activity that takes place within your account, including protecting your username and password. Steps you should take:

• Use a strong, unique password that is not used on other platforms.
• Do not share your login details with anyone, including family members.
• Log out of your account after each session, especially on shared devices.
• Contact gee55 customer support immediately if you suspect unauthorised access to your account.

gee55 will not be liable for any losses arising from unauthorised access that occurs due to your failure to keep your login information confidential.

Deposits and Withdrawals

gee55 supports several payment methods for the convenience of Malaysian players. All transactions are processed with industry-standard encryption security.

Accepted Deposit and Withdrawal Methods:

• Touch 'n Go eWallet
• DuitNow
• Online banking via FPX
• Boost
• ShopeePay
• Cryptocurrency: USDT, BTC and ETH

Transaction Limits:

• Minimum deposit: RM10 for all methods.
• Minimum withdrawal: RM50.
• Typical withdrawal processing time: 10 to 45 minutes.

Withdrawals are only permitted to an account or e-wallet registered in the same name as the gee55 account holder. gee55 reserves the right to request additional identity verification before processing high-value withdrawals.

Bonuses and Promotions

gee55 offers various promotions to registered members. Each promotion is subject to specific terms and rules displayed on the relevant promotions page. General bonus conditions are as follows:

Welcome Bonus:

• 200% welcome bonus on the first deposit, up to a maximum of RM1,000.
• The wagering requirement is 15 times the bonus amount awarded.
• Example: Deposit RM100, bonus RM200, balance RM300 — wagering requirement RM200 × 15 = RM3,000 before the bonus amount can be withdrawn.
• Another example: Deposit RM1,200, bonus RM1,000, balance RM2,200 — wagering requirement RM1,000 × 15 = RM15,000.

VIP Programme:

• Bronze tier — weekly cashback of up to 0.4%.
• Silver tier — weekly cashback of up to 0.8%.
• Gold tier — weekly cashback of up to 1.2%.

gee55 reserves the right to withdraw or modify any bonus if there is evidence of misuse, fraud, or attempts to manipulate the promotions system. Management decisions in this regard are final.

General Game Rules

gee55 provides various game categories including online slots, live casino, sports betting and other games. Rules specific to each game are displayed within the game interface. General rules that apply to all games are as follows:

• Game results are final and cannot be disputed unless a technical error can be proven.
• Should a technical fault occur during a game session, all affected bets will be voided and the amounts returned to the account balance.
• gee55 is not responsible for game interruptions caused by internet connectivity issues on the player's end.
• Attempting to exploit software bugs or system vulnerabilities is considered fraud and is subject to immediate action.
• The use of automation software, bots or third-party tools to play is strictly prohibited.

Prohibited Conduct and Penalty Actions

The following actions are considered serious breaches of these Terms and may result in permanent account suspension or closure:

• Registering more than one account in your own name or using another person's identity.
• Money laundering or any activity related to illegal financial transactions.
• Collaborating with other players to manipulate game outcomes or bonus systems.
• Reducing platform profits through hedge betting aimed at abusing promotions.
• Threatening, harassing, or behaving rudely toward support staff or other players.
• Attempting to access gee55 systems without authorisation or through unauthorised methods.

Responsible Gambling

gee55 is committed to responsible gambling. We recognise that gambling can be a problem for some individuals and we provide tools to help players maintain control over their gambling activity.

• Players can set deposit limits, loss limits, or session limits through account settings.
• Players can apply for self-exclusion for a set period or permanently through customer support.
• If you feel that gambling is starting to have a negative impact on your life, contact our support team for guidance.

gee55 services are for entertainment purposes only and should not be considered a source of income. Please play responsibly and within your financial means.

Platform Liability Limits

To the extent permitted by applicable law, gee55 is not responsible for:

• Any financial losses incurred while using the platform, including losses from gameplay.
• Service disruptions caused by system maintenance, technical issues, or circumstances beyond our control.
• Unauthorised access to accounts resulting from a player's negligence in safeguarding their login information.
• Transaction processing delays caused by third-party payment service providers.

gee55 makes no guarantee that the platform will operate at all times without disruption or errors. We will make every effort to resolve any technical issues in a reasonable timeframe.

Governing Law, Jurisdiction, and Dispute Resolution

gee55 operates under a valid international licence. These Terms are governed by and interpreted in accordance with the laws applicable to the platform's international licence.

Should any dispute arise regarding the use of the platform, players are encouraged to contact the gee55 customer support team first for an amicable resolution. Our team will work to resolve any complaints within a reasonable timeframe.

Amendments to these Terms take effect as soon as they are published on the gee55 website. It is the player's responsibility to review these Terms periodically. Continued use of the platform after any changes take effect means you accept those amendments.

For any enquiries regarding these Terms, please contact our support team at:

[email protected]